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Mar

7

Mobile Coupons And Google Local Business Listings Change Coupon Industry

By teamsf

Local business listings have become a significant local marketing tool that is showing the demise of the traditional yellow pages and equally the traditional coupons. The famous Stars Wars quote comes to mind “This will be a day long remembered. It has seen the end of Kenobi, and will soon see the end of the Rebellion. – Darth Vader”

iphone qr codeWith the onset of mobile devices and mobile applications becoming a more useful tool to the local consumers, we have to wonder how this will affect the traditional coupons that are printed and cut using scissors. The impact we are discussing comes in three forms and we’re not talking about the convenience to the local consumer.

  • The first is the cost reduction for the local business from having to pay for their coupons to be printed and distributed. The cost reduction goes down to $0 (zero)!
  • The second is the impact upon companies whose business is reliant on printing and distributing these coupons. This would include large corporations like Valassis and Val-Pak all the way down to the small local coupon company.
  • The third impact is one we have discussed before related to the traditional yellow pages. Local business listings are already having an impact upon the usage of the traditional yellow pages and its effectiveness for the local business has been dwindling for years.

The reason the cost to the local business is going to go down to zero is because the local business can post their coupons to their local business listing for free. Particularly with Google, although, electronic coupons through local business listings will all reduce the costs for the local business. Not only will they be able to reduce their costs, but they will see their coupons have a larger reach geographically without any additional costs.

Local business listings and business directories have been on the web for quite some time. This part is nothing new and neither is the ability for the local business to post their coupons electronically. The primary difference comes in the local consumers having the ability to obtain these coupons electronically to their mobile devices while they are about town. No longer do we need to print the coupons before we leave the house, we will have them at our finger tips when we arrive at a store. We don’t’ even need to plan ahead. When you arrive at a store you will be able to bring up their local business listing to see if there is a coupon available.

Mobile CouponsWhile this process has a significant impact upon the coupon companies (especially if they are not planning for this existing change to their business), for the local business this is good news and in order to take advantage of this cost reduction they will need to engage in their local business listing at multiple local listing websites.

Local business listings are a local business marketing tool for the local business to reach the local consumer through web searches and mobile searches. As a local business or small business dependent upon the local consumer for your revenue you can tap into a free marketing tool with search engines, social communities, 411 websites and GPS websites.

Tapping into local business listings as a business marketing tool starts by setting up accounts and claiming your listing at multiple local listing websites. Please do not be fooled by companies that provide a “get listed” service, because most businesses are already listed. Of course, the majority of local business listings are not claimed by the business and they have incomplete or incorrect information. Your competitors therefore become the next best choice for the local consumer.

Aside from the benefits of mobile coupons, the other good news about local listings is that they show up on the first page of a search engine result based on the search term and the locality. For this reason, optimizing a website is not as necessary as having your local listing claimed and up-to-date. Local businesses no longer need to understand the intricacies of search engine optimization (seo) of their business website.

If you’re wondering why you need to manage your local business listing at all these locations the answer has two parts.

  • The first is the local consumer who will decide which website they will use to submit their reviews and comments about a business, product or service. Equally where they will go to get your coupons. This one is probably the most important.
  • The second is the mobile marketing industry. Google may be the 800 lb. gorilla “on” the web, but in the mobile industry, the mobile application developer will decide whose database of local listings they will use to display on mobile devices and this includes the mobile coupons.

Certainly this local business marketing tool is going to evolve and mature over the next few years. Planning and preparing for success lies with getting started now. This may be the first time we can see into the future and not wait to be behind the eight ball.

Your time resources are limited and Local Business Listing Management Services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly and prevent brand security issues from occurring.

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Mar

1

Local Business Listings Pose Brand Security Concerns

By teamsf


Brand Security and Local Business ListingsLocal business listing hijacking is a real situation that can and will have an impact upon a business brand name. If the business is reliant on the local consumer for revenue, local business listings have evolved into a good local marketing tool. In order to tap into this business marketing tool you have to claim, update and manage your local listing at multiple local listing websites. No, you probably do not need to “get listed” at the tier 1 local listing websites and search engines.

Local business listings are in five major categories of websites. They include search engines, social communities, 411 websites, GPS websites and business directories. They have existed for a number of years and the primary data source starts with the phone companies. The next data source comes from local listing websites sharing data amongst themselves. This has caused duplicate listings for the same company and address.

The evolution and maturity of the data about a business has changed to now include consumer reviews and the ability of adding the business marketing information like videos, photos, coupons and links to the business website. The consumer reviews have become very important as they provide a testimonial about a business to other local consumers. These consumer reviews became an important aspect of Google’s recent and failed attempt to acquire Yelp for $500 million. Not only do these consumer reviews give feedback to other consumers, but search engines, like Google, can utilize this as an additional data point in their algorithm to decide a business’ website ranking position in search results.

Over the next three years the technologies that will be implemented to enhance local business listings as a marketing tool for the business are staggering. This is not about local business listings showing up on the first page of a search result or in the hands of consumer’s mobile devices with mobile searches. The convergence of search, mobile, social media and local listings are giving way to new mobile applications; QR codes; citations; mobile marketing; mobile advertising. This will be a very significant segment of advertising dollars and consumer consumption.

If we focus our attention on consumer reviews from within local listings and website ranking position, you can see why a competitor may want to secure a local listing that does not belong to them. The most popular criminal case is in New Zealand in which a florist has been sentenced to seven years in prison for using the Google local listing dishonestly, causing harm to other florist and without right of claim. If you search on “local listing hijackings”, I’m sure you will find other cases that are in progress.

Security with local listing websites leaves much to be desired at a variety of levels. Examples include post cards that are easily identified with pin codes; creating new accounts easily without verification; duplicate listings causing security confusion and the list goes on. Considering these security problems exist with tier 1 websites, you can only imagine how easily someone can fraudulently impersonate another business with tier 2 websites. Tier 2 websites that later feed into the Internet system incorrectly.

If you are a business and believe that you will passively wait for “the system” to fix the problems, then I think you are going to be waiting a longer time than you would like. The best example we have for brand security concerns lies with Twitter-jacking that had been going on before celebrities went to court. Brand name protection and brand security are a very real problem with local listing websites. These websites that are not prepared to adequately provide the security necessary to avoid fraudulent criminal behavior by your competitors or from another country. Local listing websites by the very nature of their service do not have security as a primary capability.

Are the local listing websites working on security? Yes, I would say that based on news coverage and other writings, this area is being addressed, however, still not at a level that can avoid hijackings. Business directory websites certainly are not showing any level of security to “get listed”. These directories are much too easy to be hijacked with an existing listing or a new account.

Passively waiting for appropriate levels of security is not going to help with brand name protection and brand security. The answer to this problem is to claim, update and manage your business local listing at multiple local listing websites as soon as possible. You will be able to use this as a positive business marketing tool to the local consumers in web searches and mobile searches. You will also be able to manage your reviews, engage in new technologies like QR Codes and evolve with this business marketing tool over the next three years.

Certainly your time resources are limited and Local Business Listing Management Services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly and prevent brand security issues from occurring.

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Feb

21

Free Webinars Promote Advantages of Local Business Listings

By teamsf

BIRMINGHAM, MI – February 19, 2010 (SMARTFINDS INTERNET MARKETING ) – Ongoing FREE webinars (http://www.smartfindslocallisting.com/webinar.php) entitled, An Introduction to the Benefits of Local Business Listings, are scheduled to take place. The webinars are being hosted by SmartFinds Internet Marketing, with two upcoming sessions scheduled for Wednesday, February 24th at 10:00 a.m. EST and Thursday, February 25th at 2:00 p.m. EST. The free webinars will provide business owners with an opportunity to learn the many ways that local business listings can positively impact their bottom line through local business marketing.

SmartFinds Internet Marketing is a metropolitan Detroit-based firm which provides businesses with Internet marketing services and solutions. SmartFinds Internet Marketing launched their SmartFinds Local Listing website to promote the benefits and details of their Local Business Listing Management Service offering. Information about the SmartFinds Local Listing can be found at http://www.smartfindslocallisting.com

An affordable local business listing package service, offered by SmartFinds Internet Marketing, helps business owners claim, update and mange their local business listing, while helping to reduce the cost of traditional yellow page ads. Local online business listings are free through the major search engines and display in search results, as well as on mobile searches. The additional benefits include adding coupons, offers, discounts, photos, videos while changing them anytime – which cannot be accomplished with a traditional-print yellow page ad.

SmartFinds Internet Marketing CEO, Melih Oztalay, stated “We are very pleased to share the benefits of Local Business Listings with business owners through these educational webinars. The benefits to businesses are incredible to be available to their local customers when the customer is looking for them while being around town with their mobile device. The fact that the businesses can also update their offers anytime gives the local business the possibility to adapt to market changes.”

Anyone interested in learning more about the ways in which business owners can use local business listings as an alternative to traditional yellow pages and to be more easily located by mobile local consumer may register to attend the upcoming webinar by visiting http://www.smartfindslocallisting.com/webinar.php). Attendees will leave this event with a solid understanding of:

· What are local business listings?

· How will our business benefit from local business listings?

· What is involved with claiming our local business listings at multiple local listing websites?

Questions should be directed to melih@smartfindsmarketing.com.

About SmartFinds Internet Marketing

SmartFinds Internet Marketing is a 2009 Michigan 50 Companies To Watch awardee. The most critical element of SmartFinds Internet Marketing services is the creativity and imagination to apply the technological aspects of the digital marketplace to the marketing objectives of a particular business. Initial research provides SmartFinds the ability to develop a digital strategy that can be measured every step of the way to insure business growth and revenue generation. Some of SmartFinds’ clients have included Delphi, Flagstar Bank, Guardian Industries, Soave Enterprises, Detroit Convention and Visitors Bureau, McCann Erickson, Wendy’s and others. You can learn more about SmartFinds at http://www.smartfindsmarketing.com.

Contact: Esther Lastacy, 330 E. Maple Road, Suite 503, Birmingham MI 48009, 866.501.5758, esther@smartfindsmarketing.com.

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Feb

18

Local Business Listings Are Not About Getting Listed

By teamsf

Claiming Local Business ListingThe number of service providers that are attempting to help the local business and the small business to get listed are on the rise as the Internet becomes more valuable to the local businesses. What is strange is that in most of these cases the business is already listed! If you have a phone number for your business you are already listed with the major search engines and the major websites that focus their attention on the local market.

The local listing websites can be broken down into four major categories that include with some examples:

* Search Engines (Google, Yahoo, Bing, Ask)
* Local Listing Communities (Yelp, Judy’s Book)
* 411 Websites (Yellow Pages, Yellow Book, Super Pages)
* GPS (Magellan)

Any one of these websites receives their original data from the phone companies and other public sources. After all, local listings have been on the web for a number of years. There really isn’t anything new about this.

Let’s put local listing services into perspective.

First and foremost, the service that you really need to focus on is setting up an account, claim your business listing, updating your local listing, and then maintaining your local business listing. This will allow you to update your listing with current contact information, products, services, website, coupons, photos, videos, and much more. This is not something a “get listed” service will perform for you. Of course it is best to claim and maintain your listing at multiple local listing websites. We will explain why shortly as the world is greater than Google in this case.

Once you have completed this process your listing is more likely to appear for the appropriate search results on search engines and provide the consumer with your information on their mobile searches too. Claiming your listing will insure that you will receive your QR Code that will benefit you to market to local consumers. Additionally, claiming your listing will help you better manage consumer reviews, which will become important for search engine rankings in the future.

Getting your business listed can provide you benefit by getting your information into secondary local listing website that are predominantly 411 websites. The benefit here is something called citations. In particular Google is looking to verify your business which happens by finding your business information through these other 411 websites. So, there is a benefit from these “get listed” services, however, do keep it in perspective as to how much it will really help your business market to the local consumers.

If you’re wondering why you need to manage multiple local listing websites, the answer is relatively simple. Your customers will choose which local listing website they post their review about their experience, your products and your services. This is probably the one area that Google will not be the 800 lb gorilla in the near future. Local listing communities have been on the Internet for quite some time and the consumers have been using them to post their comments.

This is another reason why getting listed services are not going to be helpful. Consumers have been posting their comments without the involvement in this process by the business they are writing about. Without claiming your business listing you will not be able to manage the consumer reviews, which will ultimately play a role with your website ranking position. Google’s failed attempt to acquire Yelp for $500 million during the 2009 holiday season is a good indication of the type of data Google is seeking out.

Getting listed services are not going to eliminate another individual or competitor from hijacking your listing. Local listing hijackings are a very real problem as there really is no good quality control. The search engines have attempted to make this process as secure as possible; however, there are always loop holes, particularly with 411 websites. If anything, getting listed services are more likely to cause confusion by adding duplicate listings and not having security checks to verify the business they are listing.

Duplicate listings are equally an issue with local business listings. Information about a business is coming from multiple directions to major search engines. This includes getting listed services, 411 websites, the business itself, and local listing communities. As this industry evolves over the next few years, this information will get cleaned up, but in the meantime it is important to focus on not adding to the turmoil of data.

Getting listed services are for the most part only running a computer program to distribute your information to a variety of sources. You are getting what you pay for from these low cost services. They have a role relative to increasing the awareness of your business at multiple locations in a short time. This information will aid you with citations as Google’s local listing algorithm is in effect.

If you want to use the local business listing as a local marketing tool to reach the local consumer, then you need a service that will have a progressive plan to help you manage these local listings and multiple local listing websites. This progressive plan includes setting up accounts, claiming your listing, updating your listing, and maintaining your listing. This will then be followed by consumer review management, citations, and QR codes.

Your time resources are limited and your expertise is with your business. This does not necessarily include the management of Internet marketing of your business. Local business listing management services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.

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Feb

11

Local Business Listings, Consumer Reviews and Public Relations Concerns for the Local Business

By teamsf

Local Business Listing Consumer ReviewsIf your business is dependent upon the local consumer for revenue then you will need to start paying attention to your local business listing. You, also, need to know that paying attention to your local business listing is not about one location. There are over 60 different local listing websites and search engines in four different categories. Most allow the local consumer to post their experience about your business, products and services without your knowledge or involvement. While this has more importance for B2C companies, it does indeed apply to B2B companies as well.

One way of describing local business listings is to call them the interactive internet yellow pages. I say “interactive” because it is a two way street. Local business listings are a convergence of search, social media and mobile marketing. More importantly they have evolved to be an excellent marketing tool for the local business. Local business listings show up in search results on the first page and on mobile searches when the local consumer is around town.

Local businesses are defined as large local businesses, franchises, restaurants, banks, professional services, and small business. Pretty much any business that is dependent upon the local consumer for their revenue.

The business can do more with local listings then they ever could with the traditional yellow pages. Aside from the basic business information, you can add photos, videos, coupons, and events to showcase your business, your products and services. More importantly you can update them 24×7x365.

The consumer also is interactive in this case. They get to post their review of your business, their experience with you, your products and services. What is interesting is that the business does not have to be engaged in local business listings in order for consumers to post their reviews. Websites like Angie’s List, Yelp, Google, Yahoo, Bing, City Search and more are a good example how consumers have been very engaged in posting their commentary about a business (good or bad).

If you think that “getting listed” inexpensively is the solution then you need to reconsider what you know about local business listings. The trick is to claim your listing at multiple local listing websites in order to update them with your marketing material and manage them on a regular basis. It is estimated that less than 15% of all local business listings are claimed, therefore there is large number of local businesses that neglect this as a marketing tool and their reputation.

These local business listings represent your company’s brand and your customers feel about their experience with you. Isolated negative reviews are not to be taken lightly because your prospective customers that don’t know you and can only make a decision based on what they read. Any negative review will reduce the perception about your brand and consumers will think twice where to spend their money. These online reviews of your business are a powerful first impression of your brand credibility as well as a sense of security for new customers. They need to know they can trust you.

Consumers are tuning out the commercial messages that bombard them everywhere at all the times. Any opinion coming from another customer gives confidence with prospective customers. The opinion given from an existing customer with no economic interest helps to facilitate a foundation of trust.

If you’re wondering how a business utilizes this marketing tool effectively at all these locations with limited time resources, then the answer lies in local business listing management services that support the business to take care of this at multiple local listing websites. The only thing you have to be careful here is that most of the companies out there are about “getting listed”, which is not really what the business needs since most businesses, unless they are new, are already listed. What you need is someone who will help you setup an account, claim your listings, update, manage and maintain them for you.

Local business listing management services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.

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Feb

4

Google Local Business Listing Enhancements

By teamsf

Enhanced Local Business Listing Example
(above pictures shows yellow box in the map and next to view website as action items for
local consumers in enhanced listings)

Local business listings have been around for some time and based on the direction the industry is going, this will be the next major wave on the Internet. If you’re wondering what Local Business Listings are, please take a look at some of our other blog posts on Local Business Listings. One thing we can tell you is the last thing you need is to “get listed”. If you have a phone number for your business you are already listed with the major search engines and the major websites that focus their attention on the local market.

Let’s talk more about new developments at Google regarding the local business listings. Google has made some changes to the local business listing with Google Maps by adding enhanced business listings. These enhanced listings will identify what you would like local customers to see. This may include a video, coupon, a link or anything else you find important.

Google has continually added new beta features in the last few months. They started off with local business listing adwords in the San Francisco area. That was then followed with QR Codes to a limited number of businesses nationally (100,000 to be exact). Now Google Enhanced listings are being offered in limited areas. Google will of course assess the results of these tests and then using feedback along with their measurements make decisions to implement the program to everyone.

Benefits of the enhanced listings include:

  • You can easily and inexpensively highlight your listing on Google Maps and Google.com from the Local Business Center.
  • Potential customers in your local area will see what you think is most important or unique about your business.
  • You can track the effectiveness of your enhancement with your Local Business Center dashboard.
  • You will be charged a low $25 flat monthly fee, with no bids and no keywords required.

If you’re wondering what type of information you can use to enhance your local business listing, then this may help:

  • Website
  • Photos
  • Videos
  • Coupons
  • Menu
  • Reservations
  • Driving directions

Many of these options are already available as part of your standard listing, but they are not emphasized or highlighted in any way. Google’s enhanced listing will help to insure you promote what is most important to you to the local consumer.

Enhanced Local Business Listing ExampleOverall, this enhanced local marketing tool will continue to show up in all the same places it does today. The primary difference is what you see in the listings next to the map. You will be able to drop your enhanced listing fee with Google at anytime, which does give this service an inexpensive option to trial for a short period. Using Google’s Local Business Listing Center you can also monitor the search and click activity giving you a good idea how your enhanced listing is performing.

If you’re thinking that enhanced listings will change if you are ranked at the top of the list next to the maps or the bottom, then think again. You will still need to insure you are following all the Google policies and procedures, which a professional Internet marketing firm can help you with.

You can use local business listings as a local marketing tool to reach the local consumer and a professional service will have a progressive plan to help you manage these local listings and multiple local listing websites. This progressive plan includes setting up accounts, claiming your listing, updating your listing, and maintaining your listing. This will then be followed by consumer review management, citations, and QR codes and other technologies as they are made available to the business community.

Your time resources are limited and your expertise is with your business. This does not necessarily include the management of Internet marketing of your business. Local business listing management services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.

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Jan

22

Local Business Listings And The Importance Of Citations

By teamsf

Local Business Listing CitationsSearch Engines certainly are not able to make things too easy for the local business. I don’t blame them entirely, because spammers can get advantage of search engines very quickly and easily. Spammers and other fraudulent websites tend to be the terrorist of the Internet. Needless to say, the actions of a few tend to make it difficult for everyone else.

You would think that all you need to do is claim, update and manage your local listing with the search engine and other local listing websites. That certainly would be the easy thing to do, however, whether your local business listing will be ranked on search results or within other local business listing search results is dependent upon a few other factors.

The good news is that it is not as complicated as search engine optimization (SEO) and understanding the technical and non-technical intricacies of getting your website ranked organically within the top ten search results. There are five items on the to do list.

1. Claim your local business listing at the various local listing websites.

2. Update your local business listing with information about your business, product and services. Include photos, videos, coupons, discounts, offers, promotions.

3. Maintain and manage your local business listing regularly with changes within your business, products and services (If anyone thinks that this is not an issue today, they may be right, but you can bet this will be added soon enough).

4. Get customers to post reviews about your business, products and services on your local business listing. You can suggest they post their review at one or multiple local listing websites, however, the local consumer will ultimately be the one to decide which and how many of the local listing websites they are will to submit their reviews.

5. Get citations about your business around the web, outside of your local business listing.

The first four items I’m sure are easy enough to understand, however, the last one introduces a new terminology to “optimizing” your local business listing.

If you are familiar with the concept of link popularity and inbound links, then you will understand citations. The only difference is that there isn’t an actual link coming back to your local listing. Citations (may also be called “web references”) are publicly available “mentions” of your business name and address on other websites. This information helps search engines validate your business.

For example, Google will seek out a citation about your business on InfoUSA, Localeze, and Yelp to mention a few. You local chamber of commerce directory that they make available on their website with your business information would also count.

Citations help validate your business is part of a local community. It’s difficult to fake membership in a chamber of commerce, or a business index, or be written about in a local online newspaper or popular blog. Citations help your local business listing become ranked among other local listings in a search result.

Part of this process is to be sure your business name and address information is consistent from one website to another. After all we are talking about computers and computers need data to be exactly alike in order to identify the information to be the same. The consistency would need to include your business description, name, address, phone number, website, and email address. Get into the habit of keeping this information handy so that you can copy and paste easily enough from one website to another or from one directory to another.

If you feel that maintaining your local business listing is time consuming or outside of your expertise to manage at all the various local listing websites, there is help out there. As with most local and small businesses, your time resources are limited and your expertise does not lie in the management of Internet marketing of your business. For this reason low cost local listing management services are provided by SmartFinds Internet Marketing through their SmartFinds Local Listing service is your choice. You will find this to be of great benefit and the low cost will help you potentially eliminate your yellow page ad costs. Let the experts of 15 years Internet marketing experience help you.

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Jan

14

Local Business Listing Frustrations Cannot Update Listing

By teamsf

Local Business Listing Frustrations“I have tried several times to edit my business local listing and it tells me Status Pending Review.”

“I’ve been trying to get my current address, phone number and website address updated in my local listing for months.”

“Recently, I have submitted my local business and had been waiting for my verification PIN. After 20 days I have received that PIN number, but my listing has been already verified by someone else.”

The above quotes are excerpts from postings at search engine local listing forums. Business owners are having difficulty updating their local business listings on their own. These are only a few examples of the problems business owners run into. Reviewing the forums of the major search engines, Google, Yahoo and Bing, you will find many more questions and frustrations.

Certainly the search engines have tried very hard to make this process as easy as possible, however, the individual tasks can appear to raise more questions to someone who is not familiar with the information or the process.

The issue tends to go beyond the obvious request to answer questions on the computer screen. Each question may raise further questions in the mind of the business owner. These silent questions begin to focus on the business brand, the message, the marketing strategy. Question like “Am I entering the right information?”, “Am I entering the information correctly?” are only a couple of the higher level questions that come to mind when someone starts to ask you questions about your local business.

The local business owner wants to maximize the limited time resources they have. If they spend time to work on this information, they will want to be sure it benefits them and they probably don’t want to come back to do this again. The anxiety of insuring the information they enter helps their business far outweighs the questions being asked by the search engine local listing.

An additional burden comes from having to perform this task on all the major search engines along with many non-search engine websites like Local.com and Yelp. By the time you look through the process you will find at least six major locations to update and maintain. We have identified 60 websites for which business will want to have their local listing managed. As you can see, the local business with limited time resources will not be able to keep up.

If you’re wondering why you want to have your local listing updated with six or more websites you’re not alone. The answer lies with iPhone, Blackberry and Palm. The mobile application developers for these phones will be the ones to decide which database of local listing they will use. Since any of these databases can be used, it only makes sense to have the local business listing information updated in as many locations as possible.

Local Business Listing HelpThe strategy of how the information is entered is certainly an additional challenge. Knowing the keywords to use and how they should be entered is only the beginning. If you add coupons, offers, discounts, videos, photos, products and services, it will be necessary to know how to title, describe and tag the individual items. After all, you want your listing to show up at the top of the list of local listings for various search terms related to your business and also on mobile devices.

As part of the local search marketing strategy you will want to maintain your listings and manage them regularly. Our recommendation is once a week. Local listings that are not maintained will not be of any benefit to the local consumer and therefore they have no reason to click on your listing. You may have a new menu or products, an event at your business or store, or other news worthy items that will require the listing to be updated at all locations.

Lastly, we have to be concerned about customer reviews. Consumers have the ability to write their positive thoughts and negative emotions. This raises the notion that we want to encourage customers to write their positive thoughts and also insure we have a process in place to handle customers that are not satisfied to avoid having them post their negative emotions. Of course this is also a second reason why so many local listing websites need to be maintain. Ultimately, the consumer will be the one to decide where they post their positive or negative reviews.

Utilizing a professional service to manage your local listings is no different than retaining a professional service to manage the search engine optimization of your website. Because the process is simpler than website search engine optimization, the fee structure is significantly lower.

Let us close out with two questions:

1. Do you know about your local listing?

2. Have you considered updating your local listing?

Contact SmartFinds Internet Marketing’s Local Business Listing Management Service and let our team help you with your local search marketing.

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Jan

7

Local Business Listing Hijackings

By teamsf

Local Business Listing Hijacking CautionIf you do a search on “local business listing hijacking” you will find information related to situations in which a competitor hijacked another businesses local listing to their benefit. As of December 7, 2009, Smart Company wrote an article about hijacking prevention. In New Zealand a florist is facing 7 years for hijacking local listings of competitors.

This is a real situation that can and does have an impact upon a business that is not paying attention to their local business listings. If your business relies on the local consumer market for its primary revenue and you are not clear about local business listings, then you need to get caught up real quick.

For one thing local business listings are the demise of the traditional yellow pages. If the traditional yellow pages have not already seen their coffin and at minimum a door stop, then free local business listings are the nails in the coffin. Certainly you will find that you can save money in this space.

Local business listings give a local business the ability to not only have their general information available, but photos, videos, coupons, offers, discounts, promotions to name a few items. Additionally these can be updated 24×7x365. Certainly none of these are features of the traditional yellow pages.

The process gets even better. Not only do these listings show up on the first page of Google for a search result in which a local listing is appropriate, but they show up on mobile devices while local consumers are driving around town. Studies have shown that there is an increase in local search and local search via mobile applications on mobile devices. We won’t get into all that detail here, but you can certainly read one of our previous articles about the statistics.

As you can imagine local listings have been evolving in the past few years and so have mobile devices and mobile applications. Starting in 2010 the two industries are merging even closer.

Just in case you’re still not convinced that you need to pay attention to your local business listing, think about the consumers walking through your store and writing reviews about their experience, products or services. If they don’t like something they can twitter or write a review in any local listing website before they even make it back to the car.

These consumer reviews are very important because in part they determine your ranking amongst other local listing websites for a web search (vs. mobile search). They also have a tremendous value to the search engines, which is one of the reasons Google wanted to acquire Yelp recently.

So, let’s get back to the issue of local business listing hijackings. To prevent this process the first action is to claim your business listing at multiple local listing websites. Certainly Google Local Business Listing will be your first stop, followed by Yahoo, Bing, Local.com, Ask.com and Yelp. You will find that there are many more locations, this is only a start.

Aside from getting involved in local business listings around the web here are a couple of other items to consider. Always be sure to have consistent and as much detailed information about your business as possible, particularly your address. Be sure your information is consistent amongst all locations on the web including your website.

Claiming, updating and managing the ongoing updates and reviews to your local business listing can become a time consuming process. It may at some point require more time than your website. Certainly the local business listings can become your website too.

Because there are multiple locations that have to be updated you may need to consider a service that will help you maintain and manage your local listing at multiple local listing websites. When it comes to the web, Google may be the 800lb gorilla, but in the mobile marketing space, the mobile application developer will ultimately decide what database they will use. Furthermore, the local consumer will be the one to decide which local listing they will use to write their reviews. Therefore, for both of these reasons, you will want to manage your local listing at multiple local listing websites.

Waiting to consider your local business listing is not really an option. You will want to be an early adopter as quickly as possible.

SmartFinds Internet Marketing provides Local Business Listing Management Services and can not only help you claim your local business listing, but also, manage the ongoing maintenance at multiple local listing websites. Not only to help you update the listings with your information, but also with promotions, coupons, QR-Codes, offers, videos and photos.

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Jan

4

Local Business Listings Become New Online Marketing Option For Small Businesses

By teamsf

Global small businesses can use local business listings on the Internet as a yellow page alternative and to be more easily located by mobile local consumers.

BIRMINGHAM, MI – January 4, 2010 (SMARTFINDS INTERNET MARKETING) – An affordable local business listing package, offered by SmartFinds Internet Marketing, is allowing small businesses to reduce the cost of yellow page ads. Internet based Local business listings are free through the major search engines and display in search results, as well as on mobile devices. The additional benefits include adding coupons, offers, discounts, photos, videos while changing them anytime. – something you cannot do with your yellow page ad.

SmartFinds Internet Marketing launched the SmartFinds Local Listing website as an additional service offering which can be found at www.smartfindslocallisting.com

SmartFinds Internet Marketing CEO, Melih Oztalay, stated “this has been a long time coming to finally eliminate the yellow pages that we use as a door stop now-a-days. The benefits to small business are incredible to be available to their local customers when the customer is looking for them while being around town with their mobile device. The fact that the business can also update their offers anytime gives the local business the possibility to adapt to market changes.”

SmartFinds Internet Marketing offers a low priced one-time fee of $395 to update your local business listing with their 15 year Internet expertise. This includes the six primary websites that include Google, Yahoo, Bing, Ask, Local.com and Yelp. Additional local listing locations can be added with their optional low $12.95/month fee. SmartFinds will help navigate the landscape and make it easy for you to update your local listing at all these local listing websites.

Oztalay, indicated that in 2010 the mobile device industry will grow exponentially. “We will have not only the iPhone, but also Blackberry and Palm are coming to market with new products and mobile applications. The wireless carriers, AT&T, Verizon and Sprint are upgrading the cell tower to allow for 4G capabilities thereby increasing the bandwidth to the mobile devices. Since all of these platforms will not all use Google Maps, it will be necessary to have your local business listing updated in all possible locations”.

CEO Melih Oztalay has fifteen years experience with Internet and digital services in developing strategies that utilize all facets of the World Wide Web. As a digital marketing agency, SmartFinds Internet Marketing’s major focus is to develop multi-directional marketing campaigns to drive traffic to client web sites from more than just search engines.

SmartFinds Internet Marketing provides businesses with Internet marketing services and solutions that include all or a combination of the following to meet the business growth and revenue objectives: Research, Strategy and Planning; Creative and Technical Development; Website Development; Search Engine Optimization services; Content Marketing; Social Media Marketing; Internet advertising solutions; Local Business Listing Management Services; Management, Measurement and Analysis.

About SmartFinds Internet Marketing
The most critical element of SmartFinds Internet Marketing services is the creativity and imagination to apply the technological aspects of the digital marketplace to the marketing objectives of a particular business. Initial research provides SmartFinds the ability to develop a digital strategy that can be measured every step of the way to insure business growth and revenue generation. Some of SmartFinds’ clients have included Compuware, Delphi, Flagstar Bank, Guardian Industries, Soave Enterprises, Detroit Convention and Visitor’s Bureau, McCann Erickson, Wendy’s and others. You can learn more about SmartFinds at www.smartfindsmarketing.com.

Contact: Esther Lastacy, 330 E. Maple Road, Suite 503, Birmingham MI 48009, 866.501.5758, esther@smartfindsmarketing.com

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