Jan

19

Compuware Gomez Launches Online Tool to Calculate the Financial Impact of Slow Web Site Performance

By teamsf

Compuware CorporationFree Calculator Projects Revenue Growth Opportunities From Optimized Site Performance, Enables Organizations to Improve Customer Experience

DETROIT–January 11, 2010–Today, Gomez, the Web performance division of Compuware Corporation (NASDAQ: CPWR) announced the availability of the first tool that calculates the financial impact of web page load times. Designed for line of business and e-commerce professionals, the new Compuware Financial Analysis Support Tool (F.A.S.T. Calculator) helps companies calculate how much revenue is at risk from slow web page load times. Launched today at the National Retail Federation Big Show in New York City, the free calculator is available at www.compuware.com/fastcalc.

The Compuware F.A.S.T. Calculator is built from real users’ Web experience data that correlates Web page load times with page abandonment rates. Simply by entering some basic data about a company’s online operations–such as conversion rates, monthly visitor tally, average transaction value size and Web page load time–the tool generates a custom report that includes a twelve month projection of how much additional revenue a site could potentially capture with performance improvements. At launch, the tool has built-in economic models for retail, travel and tourism, and media and publishing Web sites, plus a general model for other industries.

“Consumers expect immediate response regardless of where in the world they might be accessing a site from, what sort of device they are using and whose network(s) they might be on,” said Bob Paul, President and COO, Compuware Corporation. “Competitors are a second away, so organizations can’t give customers any excuse to click away, as this tool clearly illustrates.”

The underlying data supporting this tool was calculated using page abandonment rate data aggregated across more than 150 Web sites, 34,000 Web pages and over 150 million page views captured between November 10 and December 10, 2009. The data was collected and analyzed using the Gomez Actual Experience real-user monitoring solution. Response time and abandonment rates are based on tags installed on live web sites across a variety of industries including retail, travel, financial services and more. The data calculates the relationship between abandonment rates and response time in one-second intervals between one and 20 seconds. The abandonment rate is defined as the number of abandonments out of the number of pages loaded for each one second time band.

Gomez, the Web Performance Division of Compuware, provides the industry’s leading solutions for optimizing the performance, availability, and quality of web and mobile applications. The on-demand Gomez platform integrates solutions for web load testing, web performance management, web cross-browser testing, and web performance business analysis that tests and measures web and mobile applications from the “outside-in,” or across all users, browsers, devices, and geographies, using a global network of over 100,000 locations. When combined with Compuware Vantage, Gomez offers the industry’s only solution for optimizing application performance across the Enterprise and the Internet. Over 2,500 customers worldwide, ranging from small companies to large enterprises—including 12 of the top 20 most visited US web sites—use Gomez solutions to increase revenue, build brand loyalty and decrease costs.

Follow us on Twitter at: http://twitter.com/compuware and http://twitter.com/Gomez_Inc.
Compuware Corporation

Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading businesses around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: www.compuware.com.

The Compuware logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=5950.

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Press Contact

Samantha McGarry, Gomez Division, Compuware Corporation, 781-778-2783, smcgarry@gomez.com

For Sales and Marketing Information

Compuware Corporation, One Campus Martius, Detroit, MI 48226, 800-521-9353, http://www.compuware.com

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Dec

8

Compuware Launches Million-dollar Mainframe Cost Savings Program for Customers

By teamsf

Compuware Cyber MondayCustomers to Benefit From Free Cost-savings Assessments, Reduced Future Operational Costs on the Mainframe and $1 Million Grand Prize

Detroit, MI (PRWEB) November 30, 2009 — Compuware Corporation (NASDAQ: CPWR) today launched an extraordinary Mainframe Cost Savings Program for its Mainframe Solutions customers. Through this dynamic program, Compuware customers will receive a free cost-savings assessment, a roadmap to future mainframe operational costs savings and the opportunity to win a grand prize of $1 million (USD).

Compuware Mainframe Solutions

“We’re so confident in our differentiated capabilities and ROI that we’re offering $1 million to help our customers prove it,” To participate, customers take part in a straightforward and free cost-savings assessment. Through the assessment, Compuware will identify future savings opportunities as well as the specific operational cost savings that the customer currently enjoys by using Compuware.

“We’re so confident in our differentiated capabilities and ROI that we’re offering $1 million to help our customers prove it,” said Rose Rowe, Vice President, Mainframe Strategy, Compuware. “According to Gartner, our mainframe market leadership is greater than all of our competitors combined. We believe this is because, in the last six months alone, our customers have told us that Compuware has saved them more than $2 billion. We’re launching this program to help our customers save even more money and to continue proving the unmatched value Compuware brings to this marketplace.”

The program is open to all Compuware customers who maintain a Compuware mainframe software maintenance contract during the program. Participating customers will access a secure web portal where they can easily submit brief stories documenting the successes and savings they have realized from Compuware Mainframe Solutions. The most compelling collection of stories will earn the winning organization a $1 million grand prize at the end of the year-long contest.

“This is an opportunity for Compuware Mainframe customers to gain valuable insight into potential areas for further cost savings and efficiencies–at no cost to them–and to have a chance to win a substantial prize,” said Rowe. “Every customer will benefit by simply participating in the program.”

In addition to the grand prize winner, nine runners-up will receive a $100,000 (USD) credit toward purchase of a new Compuware product software license. Each collection of cost-savings stories will be judged by a panel of industry-experts and Compuware executives. This program will run through November 30, 2010.

Compuware Corporation
Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading businesses around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com“>Compuwre.com.

Follow us on Twitter at http://twitter.com/compuware.

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Nov

19

Compuware Gomez to Protect Online Retailers’ Web Performance With Free Web Monitoring and Support From Black Friday Through Cyber Monday

By teamsf

Compuware Cyber MondayCompuware Corporation Offers Gomez Web Monitoring to Help Retailers Protect Revenue and Customer Satisfaction

Detroit (PRWEB) November 17, 2009 — To keep retail Web sites working optimally and shoppers buying, Compuware Corporation (NASDAQ:CPWR), through its Web performance division Gomez, is spreading the holiday cheer. With $44.7B in online sales at stake this holiday season, retailers are counting more than ever on Web channels to attract shoppers and fill shopping carts.

Compuware Cyber Monday
From Black Friday through Cyber Monday (November 27 through 30) when shoppers usually flock online to take advantage of special promotions and free shipping, Compuware will offer online retailers free Gomez Web performance monitoring and consulting services to help retailers identify and resolve the source of Web site errors, outages or slowdowns to optimize performance. The company will also offer priority access to its Vantage problem resolution teams for situations when Web monitoring indicates issues originating from the datacenter and require onsite triage services. Vantage services are available on a preferred basis to program registrants with normal applicable fees. No other vendor can match the breadth of our capabilities to optimize application performance from the Enterprise to the Internet.

Starting today, retailers can visit www.compuware.com/cybermonday to register for complimentary Web monitoring and priority service over the holiday weekend and on Cyber Monday. Upon registration, Compuware will initiate Gomez Web performance monitoring of a retailer’s online shopping Web site including testing to measure response times and availability across multiple geographies, ISPs and connection speeds. Compuware will provide real-time alerts to the retailer if Web site performance issues are identified and will also provide a dedicated toll free number for retailers to contact Compuware experts in the event that application performance issues are identified by the retailer before they become outwardly evident.

“To compete for customers’ clicks and wallets, retailers are adding considerable richness and extra functionalities to their Web sites. This increased complexity, combined with surging Web traffic and consumers’ high expectations for fast and error-free online shopping, creates a perfect storm for Web site problems precisely when retailers are most in need of peak performance,” said Bob Paul, Compuware President and COO. “Fortunately, we are here to help retailers sail through this crucial weekend. No other vendor can match the breadth of our capabilities to optimize application performance from the Enterprise to the Internet.”

The offer is available to all online retailers and extends through November 30.

Gomez, the Web performance division of Compuware, provides the industry’s leading solutions for optimizing the performance, availability, and quality of Web and mobile applications. The on-demand Gomez platform integrates solutions for Web load testing, Web performance management, Web cross-browser testing, and Web performance business analysis that test and measure Web and mobile applications from the “outside-in” – across all users, browsers, devices, and geographies – using a global network of over 100,000 locations. When combined with Compuware Vantage, Gomez offers the industry’s only solution for optimizing application performance across the Enterprise and the Internet. Over 2,500 customers worldwide, ranging from small companies to large enterprises – including 12 of the top 20 most visited US Web sites – use Gomez solutions to increase revenue, build brand loyalty, and decrease costs.

Compuware Vantage provides end-to-end management of application performance to ensure problems are detected proactively and solved quickly and efficiently, and IT service delivery is aligned with business needs. Compuware Vantage is the market’s only IT service management solution that integrates end-user experience monitoring, application performance management and business service management into a single offering.

Follow us on Twitter at: twitter.com/compuware and @Gomez_Inc

Compuware Corporation
Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading businesses around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

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