By Internet Marketing Experts
Local business listings give your business the opportunity, for free, to make coupons, offers, discounts, photos, videos and more available to local customers. You can be as big as a Target and as small as a florist to take advantage of local business listings. As long as your business is dependent upon the local economy for your revenue, local business listings is an important local business marketing tool.
Local business listings show up in search results, in mobile search results and also in mobile applications. For this reason it is important that you to claim, update and manage your local business listing at multiple local listing websites, search engines, social communities, 411 websites, GPS websites and business directories. There is more to this than just Google.
If you have started to work with your local business listing, here are some tips for the holidays:
- Add photos about your business, products and services
- Add videos about your business, products and services
- Update your local listings keywords, categories and tags
- Create a coupon highlighting holiday specials
- Link to a menu of holiday events and offers
- Update your holiday business hours
- Write a post or add an event to engage with your local customers
These interactive yellow pages are important in your business marketing toolbox and you will have to watch for customer reviews as well. While you are in the process of updating your local business listings, you might as well start planning how to get satisfied customers to submit high ratings and positive comments about your business. You may wish to include:
- Displays cards asking for high ratings and positive comments at checkout or at the front counter.
- Make a laptop or computer available for customers to add their comments to your listing while they are in your store or office (if appropriate)
- Have cards ready to include with any purchase or perhaps with your invoices that you send out.
Customer comments are important not only for your business listing now, but also in the future. Get a start on managing the customer reviews sooner rather than later!
Certainly your time resources are limited and Local Business Listing Optimization Services are provided by SmartFinds Internet Marketing. Additionally, this cost-effective service may eliminate your need for yellow pages advertising and its costs. Let the experts with over 16 years of Internet marketing experience help you use this local business marketing tool properly and prevent brand security issues from occurring.
By Internet Marketing Experts
Many businesses have gone down the path of claiming their local business listing, but we have seen two distinct problems. The first is that while the local business listings have been claimed, they are only claimed at Google. That doesn’t necessarily benefit the overall marketing process on the web, which we will discuss further. The other is that the local business listing has been claimed only at Google and nothing further has been done. No coupons updated, no customer reviews disputed, no events, no videos, and no photos. Essentially the local business listing has been claimed, but they are not being used for marketing purposes or to avoid public relation problems.
Undoubtedly, businesses that have claimed their local business listing have found that their time resources are limited in order to manage the local listings at Google let alone managing the local listings at many other websites, searches engines, social communities, 411 websites, GPS websites and general business directories. This doesn’t include the frustration they may have encountered in the claiming process that could have led to an anxiety to do anything further with these listings.
Here are a few items to consider for local business listings with multiple local business listing websites, search engines, social communities, 411 websites, and GPS websites:
- Claiming your local business listing
- Updating your local business listing with your marketing materials (coupons, offers, events, discounts, promotions, events, photos, videos, map marker location, business information, and much more)
- Removing or Claiming duplicate listings
- Responding to existing customer reviews (particularly negative ones)
- Securing positive customer reviews from satisfied customers.
- Monitoring your local listing for new duplicates and customer reviews.
- Managing your local listing through local listing analytics and tweaking your local listing monthly with new marketing information.
You see, local business listings are the interactive yellow pages of the 21st century. Unlike the traditional yellow pages, these listings give you the ability to add any digital marketing information including coupons, videos, events and photos. Besides you have the ability to updating these local business listings 24x7x365. I think you will find that you can eliminate or greatly reduce your traditional yellow page costs.
Keep in mind that when we say the listings are “interactive” that means customers can post their reviews about their experience with your business, staff, products or services. These reviews need to be managed to avoid public relations problems and there are three options for your response. You can rebut the issue, you can apologize or you can provide your perspective. Doing nothing is not really an option if you plan on having new customers come to do to business with you.
There is also a debate in the Internet marketing industry if the customer reviews will affect your website’s ranking position with search engines. For example, if your search engine optimization was 100% perfect and you are ranked #1 for a variety of search terms, but your consumer reviews are 100% negative (e.g. 1 start our of 5) you may find that you are no longer ranked in the search engines. While this algorithm is not in place yet, it is possible that it could become activity since customer reviews do have a quantitative component to them.
Let’s discuss briefly why there is more to this than Google. You will find that there this is a closed loop circle that begins with customer using Google to search for a business, product or service. Once they have experienced doing business with you, they go to other websites to post their review about your business, product or service. The other websites then push these reviews into your Google local listing for future customers to see. You can see this requires that you manage your local listing at other websites.
There is of course another reason besides the consumer reviews. Local business listings show up not only in web searches, but also in mobile searches and mobile applications. Thus, mobile application developers decide which database they will use for their mobile application. If a business only concentrates on Google, but the mobile application developer uses another website, then you would be missing out on potential business.
As a business who has claimed your local business listing you are heading down the right path, but time resources, expertise and experience will prevent you from using this interactive marketing tool to truly benefit your business and reach the local consumers. Local business listing management services for marketing purposes can support your business for as low as $1.50 per day. Do not be fooled by the lower cost data only services as you will get what you pay for.
Certainly your time resources are limited and Local Marketing Services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 16 years Internet marketing experience help you use this local business marketing tool properly and prevent brand security issues from occurring.
By melih
Google Places is a free service that offers a wide range of mapping functionalities. While Google is making them available from everywhere, it will take some time before this free service is available around the entire globe.
You can get the additional information from Google at the following link:
http://www.google.com/support/places/bin/answer.py?hl=en&answer=168339
As of this writing on June 13, 2010, there are 66 countries listed below in alphabetical order where Google Places is available. Bookmark this page and check back regularly for any changes to this list.
Angola
Argentina
Australia
Austria
Belgium
Bermuda
Botswana
Brazil
Bulgaria
Canada
Chile
China
Croatia
Czech Republic
Democratic Republic of the Congo
Denmark
Egypt
Finland
France
Gabon
Germany
Greece
Greenland
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Kenya
Korea Dem. People’s Rep.
Latvia
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malaysia
Mauritius
Mexico
Mozambique
Netherlands
New Zealand
Norway
Poland
Portugal
Romania
Russia
Rwanda
Serbia
Sierra Leone
Singapore
Slovakia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
Uganda
United Kingdom
United States
By melih
Google Places is a free marketing tool for local businesses. The benefits of these listings include showing up in web search results and mobile search results. Updating these listings is free and available to the business 24x7x365. Not something you can easily do with the traditional yellow pages. Definitely something you need to consider beyond Google and tap into multiple local listing websites and search engines.
Here are a few guidelines and information to know about when using Google Places. Many of these guidelines apply to other local listing websites as well. Many of these points are pretty self-explanatory. Violating these guidelines and your listing can be suspended. The basic premise is that you need to present your business in the local listings as you would in the traditional world.
1. Only the business owner(s) or authorized representatives may claim the local listing(s).
2. Don’t pack your listing with keywords like in your business name.
3. Along the same concept, do not include phone numbers or URLs in the business name.
4. You cannot use PO Boxes, it has to be physical address.
5. Do not provide phone numbers or web addresses that redirect consumers to other landing pages or phone numbers other than those of the actual business.
While we recommend reading Google Places quality guidelines here , we do recommend reading about local listing security issues which are related to the above no-no’s.
The Internet has become a good marketing tool for the local business dependent upon the local consumer for their revenue through web searches and mobile searches. Tap into the power of geo-listings as you engage in geo-marketing!
Local Business Listing Management Services are provided by SmartFinds Internet Marketing. You will find SmartFinds Internet Marketing to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.
By melih
Your local business listing at Google and certainly with other geo-listing websites allows you to promote your events, new products, specials and more. You can take advantage of this very easily, once you have claimed your listing, by following the following five steps. We will use Google as our example.
1. Log into your Google account and go to Google Places through your account or by going directly to http://www.google.com/lbc
2. If you have multiple local business listings, choose the listing you want to update and click View Report.
3. Once you are in your Dashboard you will notice a box in the top right that looks like the following:
4. Click in the box and write a 160 character description of your business update.
5. Click Post and you’re done.
Your information will appear to the public in your local business listing on Google Maps. As of this writing you can only have one post and we’re sure this will change in time.
The Internet has become a good local business marketing source for the local business dependent upon the local consumer for their revenue through web searches and mobile searches. Tap into the power of geo-listings as you engage in geo-marketing!
Local Business Listing Management Services are provided by SmartFinds Internet Marketing. You will find SmartFinds Internet Marketing to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.
By melih
If you have looked up your business address or company name on Google maps you may want to check if the map marker is in the right location. There are errors on maps occasionally based on oddities that may show your physical address on a map in the wrong location.
Aside from claiming your business listing at Google and other geo-listing websites, Google does allow for community edits to modify the map marker to make it more accurate for everyone. If you find the map marker in the wrong physical location on the Google map, you can move it to the right location with the following steps.
1. After you search for an address or business, click the map marker and you will see the info window appear.
2. If the marker is in the wrong location, in the info window, click on “more” and then click on “move marker”
3. Now you can drag the marker to the correct location. You can use the “X: to help you place the marker. Proper protocol is to place the map marker at the entrance of the location.
4. Click Save.
Here are a few notes you will need to be aware of before proceeding with the above steps.
1. You will need to be logged into Google with a Google account
2. Google will need to review a change if the marker is moved more than 200 meters.
3. A marker cannot be moved if the local business listing has already been verified and verified listings can only be edited by the account owner of that local business listing.
If all else fails if you have problems with Google maps, click on the “Report A Problem” link and report the issue to Google.
The Internet has become a good marketing source for the local business dependent upon the local consumer for their revenue through web searches and mobile searches. Tap into the power of geo-listings as you engage in geo-marketing!
Local Business Listing Management Services are provided by SmartFinds Internet Marketing. You will find SmartFinds Internet Marketing to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.
By teamsf
Local business listings have become a significant local marketing tool that is showing the demise of the traditional yellow pages and equally the traditional coupons. The famous Stars Wars quote comes to mind “This will be a day long remembered. It has seen the end of Kenobi, and will soon see the end of the Rebellion. – Darth Vader”
With the onset of mobile devices and mobile applications becoming a more useful tool to the local consumers, we have to wonder how this will affect the traditional coupons that are printed and cut using scissors. The impact we are discussing comes in three forms and we’re not talking about the convenience to the local consumer.
- The first is the cost reduction for the local business from having to pay for their coupons to be printed and distributed. The cost reduction goes down to $0 (zero)!
- The second is the impact upon companies whose business is reliant on printing and distributing these coupons. This would include large corporations like Valassis and Val-Pak all the way down to the small local coupon company.
- The third impact is one we have discussed before related to the traditional yellow pages. Local business listings are already having an impact upon the usage of the traditional yellow pages and its effectiveness for the local business has been dwindling for years.
The reason the cost to the local business is going to go down to zero is because the local business can post their coupons to their local business listing for free. Particularly with Google, although, electronic coupons through local business listings will all reduce the costs for the local business. Not only will they be able to reduce their costs, but they will see their coupons have a larger reach geographically without any additional costs.
Local business listings and business directories have been on the web for quite some time. This part is nothing new and neither is the ability for the local business to post their coupons electronically. The primary difference comes in the local consumers having the ability to obtain these coupons electronically to their mobile devices while they are about town. No longer do we need to print the coupons before we leave the house, we will have them at our finger tips when we arrive at a store. We don’t’ even need to plan ahead. When you arrive at a store you will be able to bring up their local business listing to see if there is a coupon available.
While this process has a significant impact upon the coupon companies (especially if they are not planning for this existing change to their business), for the local business this is good news and in order to take advantage of this cost reduction they will need to engage in their local business listing at multiple local listing websites.
Local business listings are a local business marketing tool for the local business to reach the local consumer through web searches and mobile searches. As a local business or small business dependent upon the local consumer for your revenue you can tap into a free marketing tool with search engines, social communities, 411 websites and GPS websites.
Tapping into local business listings as a business marketing tool starts by setting up accounts and claiming your listing at multiple local listing websites. Please do not be fooled by companies that provide a “get listed” service, because most businesses are already listed. Of course, the majority of local business listings are not claimed by the business and they have incomplete or incorrect information. Your competitors therefore become the next best choice for the local consumer.
Aside from the benefits of mobile coupons, the other good news about local listings is that they show up on the first page of a search engine result based on the search term and the locality. For this reason, optimizing a website is not as necessary as having your local listing claimed and up-to-date. Local businesses no longer need to understand the intricacies of search engine optimization (seo) of their business website.
If you’re wondering why you need to manage your local business listing at all these locations the answer has two parts.
- The first is the local consumer who will decide which website they will use to submit their reviews and comments about a business, product or service. Equally where they will go to get your coupons. This one is probably the most important.
- The second is the mobile marketing industry. Google may be the 800 lb. gorilla “on” the web, but in the mobile industry, the mobile application developer will decide whose database of local listings they will use to display on mobile devices and this includes the mobile coupons.
Certainly this local business marketing tool is going to evolve and mature over the next few years. Planning and preparing for success lies with getting started now. This may be the first time we can see into the future and not wait to be behind the eight ball.
Your time resources are limited and Local Business Listing Management Services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly and prevent brand security issues from occurring.
By teamsf
The number of service providers that are attempting to help the local business and the small business to get listed are on the rise as the Internet becomes more valuable to the local businesses. What is strange is that in most of these cases the business is already listed! If you have a phone number for your business you are already listed with the major search engines and the major websites that focus their attention on the local market.
The local listing websites can be broken down into four major categories that include with some examples:
* Search Engines (Google, Yahoo, Bing, Ask)
* Local Listing Communities (Yelp, Judy’s Book)
* 411 Websites (Yellow Pages, Yellow Book, Super Pages)
* GPS (Magellan)
Any one of these websites receives their original data from the phone companies and other public sources. After all, local listings have been on the web for a number of years. There really isn’t anything new about this.
Let’s put local listing services into perspective.
First and foremost, the service that you really need to focus on is setting up an account, claim your business listing, updating your local listing, and then maintaining your local business listing. This will allow you to update your listing with current contact information, products, services, website, coupons, photos, videos, and much more. This is not something a “get listed” service will perform for you. Of course it is best to claim and maintain your listing at multiple local listing websites. We will explain why shortly as the world is greater than Google in this case.
Once you have completed this process your listing is more likely to appear for the appropriate search results on search engines and provide the consumer with your information on their mobile searches too. Claiming your listing will insure that you will receive your QR Code that will benefit you to market to local consumers. Additionally, claiming your listing will help you better manage consumer reviews, which will become important for search engine rankings in the future.
Getting your business listed can provide you benefit by getting your information into secondary local listing website that are predominantly 411 websites. The benefit here is something called citations. In particular Google is looking to verify your business which happens by finding your business information through these other 411 websites. So, there is a benefit from these “get listed” services, however, do keep it in perspective as to how much it will really help your business market to the local consumers.
If you’re wondering why you need to manage multiple local listing websites, the answer is relatively simple. Your customers will choose which local listing website they post their review about their experience, your products and your services. This is probably the one area that Google will not be the 800 lb gorilla in the near future. Local listing communities have been on the Internet for quite some time and the consumers have been using them to post their comments.
This is another reason why getting listed services are not going to be helpful. Consumers have been posting their comments without the involvement in this process by the business they are writing about. Without claiming your business listing you will not be able to manage the consumer reviews, which will ultimately play a role with your website ranking position. Google’s failed attempt to acquire Yelp for $500 million during the 2009 holiday season is a good indication of the type of data Google is seeking out.
Getting listed services are not going to eliminate another individual or competitor from hijacking your listing. Local listing hijackings are a very real problem as there really is no good quality control. The search engines have attempted to make this process as secure as possible; however, there are always loop holes, particularly with 411 websites. If anything, getting listed services are more likely to cause confusion by adding duplicate listings and not having security checks to verify the business they are listing.
Duplicate listings are equally an issue with local business listings. Information about a business is coming from multiple directions to major search engines. This includes getting listed services, 411 websites, the business itself, and local listing communities. As this industry evolves over the next few years, this information will get cleaned up, but in the meantime it is important to focus on not adding to the turmoil of data.
Getting listed services are for the most part only running a computer program to distribute your information to a variety of sources. You are getting what you pay for from these low cost services. They have a role relative to increasing the awareness of your business at multiple locations in a short time. This information will aid you with citations as Google’s local listing algorithm is in effect.
If you want to use the local business listing as a local marketing tool to reach the local consumer, then you need a service that will have a progressive plan to help you manage these local listings and multiple local listing websites. This progressive plan includes setting up accounts, claiming your listing, updating your listing, and maintaining your listing. This will then be followed by consumer review management, citations, and QR codes.
Your time resources are limited and your expertise is with your business. This does not necessarily include the management of Internet marketing of your business. Local business listing management services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.
By teamsf
If your business is dependent upon the local consumer for revenue then you will need to start paying attention to your local business listing. You, also, need to know that paying attention to your local business listing is not about one location. There are over 60 different local listing websites and search engines in four different categories. Most allow the local consumer to post their experience about your business, products and services without your knowledge or involvement. While this has more importance for B2C companies, it does indeed apply to B2B companies as well.
One way of describing local business listings is to call them the interactive internet yellow pages. I say “interactive” because it is a two way street. Local business listings are a convergence of search, social media and mobile marketing. More importantly they have evolved to be an excellent marketing tool for the local business. Local business listings show up in search results on the first page and on mobile searches when the local consumer is around town.
Local businesses are defined as large local businesses, franchises, restaurants, banks, professional services, and small business. Pretty much any business that is dependent upon the local consumer for their revenue.
The business can do more with local listings then they ever could with the traditional yellow pages. Aside from the basic business information, you can add photos, videos, coupons, and events to showcase your business, your products and services. More importantly you can update them 24x7x365.
The consumer also is interactive in this case. They get to post their review of your business, their experience with you, your products and services. What is interesting is that the business does not have to be engaged in local business listings in order for consumers to post their reviews. Websites like Angie’s List, Yelp, Google, Yahoo, Bing, City Search and more are a good example how consumers have been very engaged in posting their commentary about a business (good or bad).
If you think that “getting listed” inexpensively is the solution then you need to reconsider what you know about local business listings. The trick is to claim your listing at multiple local listing websites in order to update them with your marketing material and manage them on a regular basis. It is estimated that less than 15% of all local business listings are claimed, therefore there is large number of local businesses that neglect this as a marketing tool and their reputation.
These local business listings represent your company’s brand and your customers feel about their experience with you. Isolated negative reviews are not to be taken lightly because your prospective customers that don’t know you and can only make a decision based on what they read. Any negative review will reduce the perception about your brand and consumers will think twice where to spend their money. These online reviews of your business are a powerful first impression of your brand credibility as well as a sense of security for new customers. They need to know they can trust you.
Consumers are tuning out the commercial messages that bombard them everywhere at all the times. Any opinion coming from another customer gives confidence with prospective customers. The opinion given from an existing customer with no economic interest helps to facilitate a foundation of trust.
If you’re wondering how a business utilizes this marketing tool effectively at all these locations with limited time resources, then the answer lies in local business listing management services that support the business to take care of this at multiple local listing websites. The only thing you have to be careful here is that most of the companies out there are about “getting listed”, which is not really what the business needs since most businesses, unless they are new, are already listed. What you need is someone who will help you setup an account, claim your listings, update, manage and maintain them for you.
Local business listing management services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.
By teamsf
(above pictures shows yellow box in the map and next to view website as action items for
local consumers in enhanced listings)
Local business listings have been around for some time and based on the direction the industry is going, this will be the next major wave on the Internet. If you’re wondering what Local Business Listings are, please take a look at some of our other blog posts on Local Business Listings. One thing we can tell you is the last thing you need is to “get listed”. If you have a phone number for your business you are already listed with the major search engines and the major websites that focus their attention on the local market.
Let’s talk more about new developments at Google regarding the local business listings. Google has made some changes to the local business listing with Google Maps by adding enhanced business listings. These enhanced listings will identify what you would like local customers to see. This may include a video, coupon, a link or anything else you find important.
Google has continually added new beta features in the last few months. They started off with local business listing adwords in the San Francisco area. That was then followed with QR Codes to a limited number of businesses nationally (100,000 to be exact). Now Google Enhanced listings are being offered in limited areas. Google will of course assess the results of these tests and then using feedback along with their measurements make decisions to implement the program to everyone.
Benefits of the enhanced listings include:
- You can easily and inexpensively highlight your listing on Google Maps and Google.com from the Local Business Center.
- Potential customers in your local area will see what you think is most important or unique about your business.
- You can track the effectiveness of your enhancement with your Local Business Center dashboard.
- You will be charged a low $25 flat monthly fee, with no bids and no keywords required.
If you’re wondering what type of information you can use to enhance your local business listing, then this may help:
- Website
- Photos
- Videos
- Coupons
- Menu
- Reservations
- Driving directions
Many of these options are already available as part of your standard listing, but they are not emphasized or highlighted in any way. Google’s enhanced listing will help to insure you promote what is most important to you to the local consumer.
Overall, this enhanced local marketing tool will continue to show up in all the same places it does today. The primary difference is what you see in the listings next to the map. You will be able to drop your enhanced listing fee with Google at anytime, which does give this service an inexpensive option to trial for a short period. Using Google’s Local Business Listing Center you can also monitor the search and click activity giving you a good idea how your enhanced listing is performing.
If you’re thinking that enhanced listings will change if you are ranked at the top of the list next to the maps or the bottom, then think again. You will still need to insure you are following all the Google policies and procedures, which a professional Internet marketing firm can help you with.
You can use local business listings as a local marketing tool to reach the local consumer and a professional service will have a progressive plan to help you manage these local listings and multiple local listing websites. This progressive plan includes setting up accounts, claiming your listing, updating your listing, and maintaining your listing. This will then be followed by consumer review management, citations, and QR codes and other technologies as they are made available to the business community.
Your time resources are limited and your expertise is with your business. This does not necessarily include the management of Internet marketing of your business. Local business listing management services are provided by SmartFinds Internet Marketing. You will find this to be of great benefit to your time resources and the low cost service may eliminate your yellow page ad costs. Let the experts of over 15 years Internet marketing experience help you use this local business marketing tool properly.
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